FAQ

Contents

[ Payroll ]

Is it possible to outsource the payroll service from other areas not only from eastern area (Chonburi, Rayong etc.) and Bangkok area in Thailand?

Yes, it is possible. We can accept payroll services from not only eastern area (Chonburi, Rayong etc.) and Bangkok area, but also from other area in Thailand, such as northern, northeastern, southern area in Thailand.

Is it possible to outsource both payroll service and accounting (including tax) services at the same time?

Customers in the eastern area (Chonburi, Rayong, etc.) and Bangkok area can offer to us both payroll service and accounting (including tax) services at the same. Many of our existing customers outsource to us both services. Of course, it is possible to outsource only the payroll service or only accounting service.

Is work time management (including overtime management) included in the scope of payroll outsourcing service?

Information of work time management (including overtime management) shall be managed by the customer. After sending the information to us in Excel data on a monthly basis, we will calculate the salary, withholding income tax and social insurance fee, transfer salary, and pay withholding income tax and social insurance fee on behalf of our customers.

Regarding salary payment slip distributed monthly to each employee, is it possible to choose paper media or electronic data?

Yes, customer can choose either paper media or electronic data. The payment slip shall be distributed to each employee in advance of salary payment date.

Regarding personal income tax calculation for foreign expats, it possible to offer “gross up calculation (tax in tax basis)”?

Yes, it is possible.

Regarding personal income tax calculation for foreign expats, is it possible to handle annual tax return (Form PND 91) and combine salary paid by parent company in foreign country?

Yes, it is possible. Depending on the situation, we will work directly with the accounting department of parent company in foreign country.

Salary of foreign expats paid by parent company in foreign country is charged back to Thai subsidiary and pay to parent company on monthly basis. Is it possible to handle monthly withholding tax (PND1)?

Yes, it is possible.

Is it possible to deduct repayment of employee loans from the monthly salary payment?

Yes, it is possible.

Is it possible to handle payment for unused annual leave?

Yes, it is possible.

Is it possible to handle special allowance or irregular benefit?

Yes, it is possible.
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[ Visa and Work Permit ]

Regarding visa and work permit for foreign expats, is it possible to handle for expats for any foreign country?

Basically yes. In detail, please ask us by email or phone.

Is it possible to handle visa for families of foreign expats?

Yes, it is possible.

Regarding visa and work service, which areas in Thailand are available?

Our visa and work service are available in the eastern area (Chonburi, Rayong, etc.) and Bangkok area. For Bangkok area customers, we provide service from our Bangkok branch (in the office of Toyota Tsusho Thailand).
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[ Accounting and Tax ]

where are the customer’s accounting and financial data (electronic data) stored?

Our customer data is stored under a strict security management system in data-center managed by major IT vendor. We maintain internal control and IT control to prevent the risk of leakage of financial information and personal information of our customers. In addition, we regularly get internal group audit from Toyota Tsusho.

In case of tax investigation of Revenue Department, is it possible to handle on behalf of customers?

Yes, it is possible. In addition to attending tax investigation, we will visit Revenue Department office on behalf of customers.

Is accounting audit included in the scope of services?

“Corresponding” to accounting audit by an audit firm (example. to submit documents to audit firm or to answer audit firm’s questions) is included in our accounting and tax service. But audit work itself is not included in our service.
Audit firm basically comes to our office and carries out an audit procedures in order to check the accounting data of our customer. In addition, audit firm basically visits your office or factory for observation of physical stock (inventory) taking at the end of fiscal year and to check internal control during fiscal period.

Is it possible to introduce audit firms?

Yes, it is possible. Depending on customer’s request, we will introduce mid-sized audit firms or large size international audit firms. Therefore our customer can compare multiple quotations to sign contract with audit firm.

We are considering changing accounting and tax outsourcing provider from other company to TT Techno-Park. Within fiscal year, when is available to do it?

Basically, it might be possible to start our service from any timing within fiscal year. However, when we start our service in the middle of fiscal period, accounting data from the beginning of the fiscal period to the previous month of our service start must be transferred (converted) to our accounting system, and the accounting accuracy and completeness of the data must be checked. Such our additional work will be separately charged to customer.

Which accounting software does TT Techno-Park use?

We are using “Sage 300” (formerly called AccPac) of SAGE UK, one of global ERP products, which has more than 2,000 users in Thailand.

Are there any limitations in the customers’ industry?

There is no limitation on customers’ industry. Many of our existing customers belong to manufacturing industry (especially automotive parts manufacturing), but we also contract from customers in other industrial sectors, such as retail, wholesale, transportation, and service.

Can you come to our office to collect accounting documents (invoices and receipts etc.)?

Yes, it is possible for customers in eastern area (Chon Buri, Rayong etc.) and Bangkok area. Our driver visits your office regularly every week to receive invoices and other accounting documents.

Our parent company is listed in Tokyo Stock Exchange in Japan, and we are subsidiary in Thailand. We are included in consolidated financial statements under Japanese accounting standards. Therefore, we have to submit the consolidated reporting package to the parent. Is it possible to handle the reporting?

Yes, it is possible. TT Techno-Park itself is also subject to consolidation accounting of Toyota Tsusho, listed in Tokyo Stock Exchange in Japan.

When is due date of monthly accounting report (Monthly BS, PL and others)?

The reporting due date will be fixed by discussion with customer. It is important for customers to timely submit related documents to TT Techno-Park. Therefore TT Techno-Park and our customer have an agreement of deadlines of monthly documents submission for each month.

Do you have license holders of CPD?

Yes, we have.

Do you have license holders of CPA?

Yes, we have Thai CPA, Japanese CPA and US CPA.

Do you have Japanese coordinators?

Yes, we have.
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[ Commuting Bus ]

Regarding daily operation of commuting bus, how is the situation of safety management?

We perform drivers’ health check and vehicles check every day, and regularly conduct safety management training of drivers.

How to set service routes of commuting bus?

For each commuting bus, we flexibly design commuting routes in consideration of locations where employees get on and get off.

How is specification of the vehicle used as commuting bus?

The buses are Toyota Hiace van, with 10 seats (exception of the driver) and air-conditioned.

Is it possible to handle “2-shift” or “3-shift” system which has night working shifts?

Yes, it is possible. We flexibly design bus operation time.
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[ Incorporation & Starting up in Thailand ]

What kind of services do you provide for establishing a company?

We support DBD (Department of Business Development) registration, tax ID registration, and BOI (Board of Investment) related applications etc.

What kind of services do you provide for acquisition of factory site?

In addition to introducing the candidate Industrial Estates, we will set up an interview with the Industrial Estate management company and conduct tours to visit candidate sites of the factory.
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[ Others ]

How is fee of outsourcing services decided?

After we receive first contact, we will ask you to fill in detail questionnaire. After that, we will provide fee quotation of each outsourcing services.

Can you handle registration of head office relocation, director change, etc.?

Yes, it is possible.

Interviews or meetings before contracting are chargeable?

No, it is for free. Please feel free to contact us.
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